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Emergency Response Preparedness

Identify, respond and react with confidence – It’s never too late to prepare.

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What We Do

Industry Leading service and Support

Industry Leaders in Emergency Preparedness

First 5 Minutes is a recognised leader in the field of Emergency Response Preparedness to a wide range of industry and property types across Australia. For over 30 years, we have been helping clients reduce property risk.

Maintaining the largest Emergency Control Organisation training team, First 5 Minutes delivers a broad range of Emergency Response Preparedness services including a comprehensive risk and preparedness capability.

About Us

Featured Training programs

Some of our Customer Solutions

We offer a holistic service covering emergency preparedness, security risk and threat. We constantly invest in technical and product innovations. Over the past 12 months, we have broadened our offering significantly with the introduction of iSenseVR: Interactive Fire Extinguisher Training, Roll Call Solutions Mobile App and Live Web-Based Training.

Why Choose FIrst 5 Minutes?

What makes us different?

National service delivery

Vast portfolio of industry and property types

Broad Risk Preparedness - Black and Orange

Broad Risk Preparedness - Black and White

Broad property risk and preparedness capability

Constant investment in product innovations

Online program management

In-house customer service, scheduling and design teams

National service delivery

We operate and deliver services on a national level. This broad capacity allows us to deliver consistently high service levels and prompt service, no matter the location or complexity of the property portfolio.

Vast portfolio of industry and property types

First 5 Minutes delivers a broad range of Emergency Response Preparedness services to multiple industry sectors and property types including Commercial, Education, Government, Municipal, Health and Aged Care, Industrial, Leisure and Retail facilities.

Broad property risk and preparedness capability

We offer a broad range of Threat and Risk Preparedness services. All are delivered by qualified experts, skilled in effective advice and training to equip people to quickly assess a threat situation and determine the safest and most efficient course of action.

Constant investment in product innovations

We constantly shape and form the way we prepare Australians to face the risks of today and tomorrow. Proactive and flexible in our approach to attain best in class compliance for all clients.

Online program management

First 5 Minutes offers clients instant access to their property’s compliance status and records, providing full transparency and notification on any compliance issues – allowing users to plan and act accordingly.

In-house customer service, scheduling and design teams

Our full-time in-house Customer Service, Scheduling and Design Teams are dedicated to providing first-class customer service to every client, consistently meeting their needs and expectations in a timely and efficient manner.

Emergency Response Preparedness

Emergency Preparedness Training

SPOT eTraining

Roll Call Solutions Mobile App

iSense VR

Industry Leading service and Support

Featured Training programs

Emergency Preparedness Training

Risk and Threat Preparedness Training

iSense VR: Interactive Fire Extinguisher Training

Roll Call Solutions Mobile App

Live Web-Based Training

Emergency Evacuation Diagrams

SPOT eTraining

Online Equipment Shop

Featured News & Case Studies

What is Emergency Response Training?

Benefits of Emergency Response Training

AS 3745:2010 Planning for Emergencies in Facilities – Why Should You Comply?

What to do in the event of a Bomb Threat

Planning for Emergencies in Health Facilities – Training Requirements

Why Fire Safety Training is Important

Case Study: A Leading Australian Property Group

Emergency Management Planning – Considerations when reviewing your environment

Why Choose FIrst 5 Minutes?

National service delivery

Vast portfolio of industry and property types

Broad property risk and preparedness capability

Constant investment in product innovations

Online program management

In-house customer service, scheduling and design teams

National service delivery

Vast portfolio of industry and property types

Broad property risk and preparedness capability

Constant investment in product innovations

Online program management

In-house customer service, scheduling and design teams

Our partners