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Emergency Response Preparedness

Identify, respond and react with confidence – Integrating tradition with technology.

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What We Do

INDUSTRY LEADERS IN EMERGENCY PREPAREDNESS

First 5 Minutes is a recognised leader in the field of Emergency Response Preparedness to a wide range of clients across Australia.

For over 30 years, we have been helping clients reduce risk to both facilities and occupants. We maintain the largest Emergency Control Organisation training team in Australia, including a comprehensive crisis management capability. We expertly deliver security audit and consulting services.

We constantly invest in technical and product innovations. Providing 24/7 access to online reporting, via our web-portal Webconnect; and through online services, clients can receive training anywhere, on any device. New innovations just launching utilise Virtual Reality and remotely delivered web-based training.

About Us

providing bespoke services and complete support

Our services

Here to equip your business and people end to end, with the knowledge and understanding of what to prepare for and how to respond to an emergency. We deliver a broad range of emergency response services covering our traditional warden training, site security audit, active threat preparedness and a comprehensive online learning capability including live webinars and self-paced online training.

Why Choose FIrst 5 Minutes?

What makes us different?

National service delivery

Vast portfolio of industry and property types

Broad Risk Preparedness - Black and Orange

Broad Risk Preparedness - Black and White

Broad property risk and preparedness capability

Constant investment in product innovations

Online program management

In-house customer service, scheduling and design teams

National service delivery

We operate and deliver services on a national level. This broad capacity allows us to deliver consistently high service levels and prompt service, no matter the location or complexity of the property portfolio.

Vast portfolio of industry and property types

First 5 Minutes delivers a broad range of Emergency Response Preparedness services to multiple industry sectors and property types including Commercial, Education, Government, Municipal, Health and Aged Care, Industrial, Leisure and Retail facilities.

Broad property risk and preparedness capability

We offer a broad range of Threat and Risk Preparedness services. All are delivered by qualified experts, skilled in effective advice and training to equip people to quickly assess a threat situation and determine the safest and most efficient course of action.

Constant investment in product innovations

We constantly shape and form the way we prepare Australians to face the risks of today and tomorrow. Proactive and flexible in our approach to attain best in class compliance for all clients.

Online program management

First 5 Minutes offers clients instant access to their property’s compliance status and records, providing full transparency and notification on any compliance issues – allowing users to plan and act accordingly.

In-house customer service, scheduling and design teams

Our full-time in-house Customer Service, Scheduling and Design Teams are dedicated to providing first-class customer service to every client, consistently meeting their needs and expectations in a timely and efficient manner.

Emergency Response Preparedness

SPOT eTraining

Webinar Training

COVID-19 Preparedness

AS 3745 Compliance Essentials

providing bespoke services and complete support

COVID-19 Gap Analysis and Risk Register

Security Audits and Assessments

COVIDSafe Workplace Checklist

AS3745 Compliant Essentials

iSenseVR Fire Extinguisher Training

Live Webinar Training

Emergency Evacuation Diagrams

SPOT eTraining

Featured News & Case Studies

What is Emergency Response Training?

Benefits of Emergency Response Training

AS 3745:2010 Planning for Emergencies in Facilities – Why Should You Comply?

What to do in the event of a Bomb Threat

Planning for Emergencies in Health Facilities – Training Requirements

Why Fire Safety Training is Important

Case Study: A Leading Australian Property Group

Emergency Management Planning – Considerations when reviewing your environment

Why Choose FIrst 5 Minutes?

National service delivery

Vast portfolio of industry and property types

Broad property risk and preparedness capability

Constant investment in product innovations

Online program management

In-house customer service, scheduling and design teams

National service delivery

Vast portfolio of industry and property types

Broad property risk and preparedness capability

Constant investment in product innovations

Online program management

In-house customer service, scheduling and design teams

Our partners