Risk & Threat Preparedness

Personal Threat Response Training

Personal Threat Response Training

Effective response training for minimising the impact of personal threats, workplace aggression and violence

In today’s world, there is an increasing risk of experiencing or being confronted by aggressive behaviour in the workplace. As an employer, it is your responsibility to make sure your staff are fully prepared to manage workplace aggression and violence safely. First 5 Minutes can provide aggressive behaviour management training and emergency response plans to help minimise the impact of personal threats − both in terms of your employee’s physical and emotional well being as well as lost time and productivity.

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What is a Personal Threat?

A person who is behaving in an aggressive, threatening or violent manner, and may or may not be armed

This can include confrontation and verbal abuse with a person, verbal abuse over the phone and assaults. Such incidents can involve or be caused by angry customers, employment/workplace disputes, domestic disputes, civil disturbances or persons under the influence of drugs. Employee interventions can have a profound impact on the safety and outcome of a personal threat emergency. It is imperative that staff members know how to respond effectively and have a proper emergency response procedure in place.

Prepare Your Staff

Ensure your occupants are equipped with the necessary skills and knowledge

First 5 Minutes works closely with Australian organisations across a broad range of sectors to develop comprehensive Personal Threat and Aggression Response Management Training. Working to meet your unique requirements, our Aggressive and Irate training will equip your occupants to manage aggressive behaviour and, ultimately keep themselves and co-workers safe in the workplace.

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Who Should Attend?

Personal Threat Response Training is suitable for the general occupants of a building. This program can also be supplemented as a training session for members of an Emergency Control Organisation (ECO)/Warden Team, forming part of the Warden Skills Training.


This training module runs for approximately 60-90 minutes. It can also be delivered as part of a half-day Threat Response Management Training package. As proven specialists in Emergency Response Training and Threat Preparedness training, we can custom design the training to meet your specific requirements.